Lisa Krause, Board Director
Lisa Krause has demonstrated experience in application development and production support management. She is a customer focused, service oriented, technology leader with over 30 years of experience in IT, including 19 years in management and has a history of delivering large scale and software optimization solutions. Lisa has a superior understanding of both hospital and physician health care systems, as well as knowledge of insurance audit processes including operational quality performance reviews, fraud investigation and compliance impacts. She is a highly adaptable leader with core competence in relationship management and has a proven track record with execution of day to day operations and staff development.
Lisa received her bachelor’s degree in Computer Application Information Systems from Clarion University of Pennsylvania. Her information technology career began at BNY Mellon, in Pittsburgh, PA. After seven years at BNY Mellon, she continued to grow her career at West Penn Allegheny Health System (known now as Allegheny Health Network) before transitioning to HM Health Solutions and Highmark Health. She spent 20 years supporting revenue cycle applications for hospitals and physicians, as well as medical records and decision support systems. Additionally, Lisa’s experience includes establishing digital accessibility as part of the system development life cycle for Enterprise Solutions and was instrumental in establishing a sustainable process for the Highmark organization to leverage Disability Equality Index (DEI) best practices.
For many years, Lisa served as the ambassador for the Careers2B program, an innovative workforce development program that provides work experience for people with disabilities and access to an engaged, untapped talent pool. Lisa served for 2 years on the Volunteers of America Professional Advisory Committee. She participated in the Disability:IN NextGen mentoring program and served as a mentor for the HM Health Solutions Emerging Leaders program. She also participated in the Pittsburgh Disability Inclusion Consortium to promote the hiring of people with disabilities within the Western PA community. Lisa serves a member of the Bender Leadership Academy Board.